Effective Date: 03/01/2024

These Terms and Conditions (“Terms”) govern the services provided by ElementWebsites (“we,” “us,” or “our”) to our clients (“you” or “your”). By purchasing, using, or engaging with our services, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Scope of Services

We provide web design, hosting, and maintenance services. Additional services may be agreed upon in writing. Any work beyond the agreed scope may incur additional fees.

2. Payment Terms

2.1 Payments for services are due as specified in your selected service plan (e.g., monthly or yearly).
2.2 All fees are subject to review, and ElementWebsites reserves the right to amend fees at any time with at least 30 days’ prior written notice to the client. Any changes will take effect at the start of the next billing cycle.
2.3 Invoices must be paid in full within 14 days of issue.
2.4 Failure to pay may result in service suspension or termination, and any unpaid balances must be cleared before transferring website files to another provider.

3. Website Ownership

3.1. Upon full payment, ownership of the website is of the client. However, this excludes proprietary tools or software we may use to create or maintain the site.
3.2. Hosting and domain management services remain subject to these Terms for the duration of the contract.

4. Website Transfers

4.1. To transfer your website to another provider, you must provide written confirmation directly from you, the client, not from any third party.
4.2. The transfer of files and information may incur an administration fee, which will be communicated beforehand.
4.3. We reserve the right to deny transfer requests until all outstanding balances are cleared.

5. Refund Policy

All payments are non-refundable, including but not limited to web design deposits, hosting fees, or maintenance charges.

6. Client Responsibilities

6.1. You must provide all necessary materials, content, and feedback in a timely manner to ensure project progress.
6.2. You are responsible for ensuring that your content complies with applicable laws, including copyright and data protection regulations.

7. Termination of Services

7.1. Either party may terminate the agreement with 30 days’ written notice.
7.2. Upon termination, all outstanding balances must be settled before any files are released.

8. Liability

8.1. We are not liable for any indirect, special, or consequential damages resulting from the use of our services.
8.2. While we take every precaution to secure your website, we are not responsible for breaches caused by third parties.

9. Amendments

These Terms may be updated periodically. The most current version will always be available on our website or communicated to you. By continuing to use our services, you agree to any updated Terms.

10. Agreement to Terms

By engaging our services, you agree to these Terms, which remain effective for the duration of your relationship with us.